Shipping policy

Shipping Policy

Welcome to Maxworth! We strive to ensure that your shopping experience is seamless and enjoyable. Below are the details of our shipping policy.

1. Shipping Locations

We currently ship to the USA only.

2. Processing Time

  • Orders are processed within 2 to 3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Options & Delivery Times

We offer the following shipping methods:

  • Economy Shipping: Estimated delivery within 8-15 business days.
  • Standard Shipping: Estimated delivery within 4-8 business days.

Delivery times may vary based on your location and chosen shipping method.

4. Shipping Costs

  • Economy Shipping: Free shipping 
  • Standard Shipping: Shipping costs will be calculated at checkout and depend on your location and order weight.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through the courier's site.

6. International Shipping

  • International orders may be subject to customs duties, taxes, or fees based on your country’s regulations. These charges are the responsibility of the customer.
  • Delivery times for international orders may vary due to customs clearance.

7. Lost, Delayed, or Damaged Packages

  • Lost Packages: If your package hasn’t arrived within the estimated delivery timeframe, please contact us at contact@maxworth.store for assistance.
  • Delayed Packages: We are not responsible for delays caused by the courier or unforeseen circumstances (e.g., weather, strikes).
  • Damaged Packages: If your package arrives damaged, contact us within 48 hours with photos and details of the issue. We will work to resolve the problem promptly.

8. Changes to Your Order

If you need to change your shipping address or modify your order, contact us immediately at contact@maxworth.store. Changes cannot be made once the order has been shipped.

9. Questions?

For further inquiries about shipping, reach out to our customer support team at:

  • Email: contact@maxworth.store
  • Hours: CST 9 a.m. – 5 p.m. (Monday to Friday)

Thank you for choosing Maxworth for your health, beauty and personal care needs.